Blessed by the Potato

I’m sure you’ve all heard it before me (since people have been telling me about it while I haven’t been watching/reading the news myself lately): a Prius in California went out of control, and the police had to issue instructions over the loudspeaker to the driver, who then managed to safely stop the car.

I (and many other Prius owners) are anxiously awaiting the full report to try to find out what really went on. I don’t want to prematurely pass judgement one way or the other (on the car or on the driver) while the facts are so thin (and a media in full-hyperbolic frenzy is not usually reliable when it comes to small details).

The biggest questions in my mind immediately were:

1. Why did he not turn the car off?

2. Why did he not put the car in neutral?

Indeed, these are two of the steps that have been widely publicized as ways to stop an out-of-control car as the Toyota recall mess has progressed. An accelerator could become stuck in any car, not just a Toyota, and drivers should know how to manage that situation! It’s possible that he had a rare problem crop up, but poor crisis management lead to it becoming national news.

Now, if he did try these basic steps, and the car didn’t obey those inputs, then we have a more serious problem on our hands. That would represent two levels of failure, and be an extreme safety concern.

Since, at the direction of the officer, he was able to shut the car down and stop, I have to initially suspect that he did not try to turn the car off or shift to neutral (or use the emergency brake?!) until after he spent several minutes on his joyride, which to me clearly indicates at least some driver-error interaction in making the whole situation worse (though a mechanical/electrical/computer problem may have initiated the cascade of failure). **And how did he stop the car eventually? By turning it off under direction of the CHP officer.

So, until a level-headed report with all these facts comes out, the take-home message: learn how to control your car in an emergency situation. CAA and Young Drivers, last I checked, offered one-off refresher lessons if you need it. Or, educate yourself: how do you turn off your car and/or shift to neutral if the throttle sticks? What happens if you do that? For most cars, there is no harm in trying, under safe conditions (i.e., no other traffic — better yet, get some friends together and rent some time on a closed track) to get up to speed, shift to neutral, and stop. Do it. Find out what happens (if anything) to your power steering and brake assist while you’re in a calm state of mind and in control of the situation. You won’t harm your car*. At the very least, look it up so you know academically.

* – probably. I wouldn’t hurt your car. But who knows what you‘ll do. ;)

If you are in this situation and want to use the brakes, apply the brakes hard and do not try to slow gradually because you will overheat the brakes and experience brake fade. Try to stop completely in one go.

One interesting twist is that the Prius (and many other newer cars) has a push-button start, rather than a conventional key-turn. That means you can’t just turn the key to turn it off, you have to push and hold the button for a few seconds if you want to power-off the car while moving (in park, you just tap the button). Now, this is the same behaviour as nearly every personal computer/cell phone/etc. on the market today. Push and hold to power off. In an interesting bit of user-interaction ergonomics, Toyota is reportedly considering adding “rapidly tapping the button” as a method to turn off the car, since that’s what people may attempt in a crisis.

Update: Someone posted a link to the 911 call at http://10newsblogs.com/audio/prius-911call.mp3 — the 911 operator does instruct him many times to shift to neutral and how to turn the car off, and he doesn’t respond. In fact, most of the call consists of her telling him to shift to neutral, and he just swears and tells her landmarks he’s passing. Don’t know yet if he didn’t hear her, if he tried and it didn’t work… but people are starting to suspect that he’s a hoax. Now I really can’t wait for a real report on the whole thing…

There weren’t too many surprises in this federal budget, which coming from these clowns is a surprise in itself.

There was a provision for some money to create some attractive post-doctoral positions across Canada. At $70k each, these are decent grants (roughly double the typical post-doc salary)… but with only 140 country-wide, this isn’t going to hit very many people (i.e.: I probably won’t get one).

Of course, the large text giveth, and the small text taketh away. The budget also removed a loophole for some post-docs to get paid tax-free: scholarship income is now only tax-free for “real” students. I don’t know of any at Western that were getting paid this way, but presumably it happens.

I sold all my Consumers’ Waterheater (CWI.UN) this morning. Their results came out yesterday, and they did not look very good: attrition rate was higher than I had hoped/forecast, along with some other disappointments in the restart of their submetering business. But there were two big things that made me lose confidence in the stock.

The first was pure numbers: their payout ratio for the last quarter was 86%. They had cut the distribution in half a few months ago, and that was supposed to bring the payout ratio down to <70% (i.e.: a level that would be sustainable after the 2011 Harper/Flaherty tax came into effect). Yet despite the vastly reduced payout in effect for the whole quarter, their payout was still so high as to suggest another potential cut in the future if things didn’t start improving.

The second was the conference call. Right at the end they talk about how their competitors (who were already playing dirty with tactics to skirt rules that are supposed to allow consumers to back out of agreements from door-to-door salespeople) were stripping the CWI tanks of valuable components during the switchovers, and CWI hadn’t done anything about it yet. They had the wording in the contract to charge the customers for the damage, but haven’t been.

On the one hand, I can understand that: I’d probably fight a charge for damage to a tank, and it is a little scummy to try to grab some cash from a customer on their way out the door. On the other hand, these are customers that they’ve lost anyway, and their tanks are damaged beyond reasonable wear and tear. Something should have been done — if it is indeed their competitors stripping components as they allege, then there should be a lawsuit in the works. Why is management dragging their feet on this?

My dad put it well: the management at CWI aren’t operations types. They’ve handed off the day-to-day stuff to Direct Energy, and have been caught flat-footed in the face of an extremely aggressive set of competitors.

So for now, I’m out.