Mailing Lists – How NOT To Do It

November 26th, 2008 by Potato

Wow, in this day and age I would have thought people had figured out the whole mailing list thing. Apparently not, as evidenced by an absolute fiasco by the EMC 2009 organizers.

What’s EMC 2009? I haven’t the faintest bloody idea. They mysteriously sent out a notice to a bunch of scientists (myself included) that they had added us to their mailing list. They sent the notice twice: the first time encoded in Greek. They never said who they were, where they had harvested our email addresses from, or what the mailing list they had just signed us up for was all about. I’ve never heard of them, and I have no idea what they’re selling.

People who make mailing lists should know better in this day and age.

I immediately shit-canned them, and unsubscribed. The webpage was broken, with no information at all, and it was a secure site with its own non-standard security certificate. Firefox threw a hissy fit about the security risks. I let it do its thing “this time only” to unsubscribe, but I could totally see how someone who was less net savvy would be faced with the message:

“Page load error: lists.ntua.gr uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is not trusted.”

and not know how to unsubscribe. Plus we’re sometimes told not to click on those links in spam messages because all it does is confirm that the address is live, which just invites more spam. So then, en mass, the people who were unwillingly signed up for this mailing list started to send messages to the list saying “unsubscribe” “get me off this” “how do I get off this?”, etc. That, of course, did not help matters, and by now people who get signed up for mailing lists should know better. Word is that the traffic of furious unsubscribe messages reached 50 per day, clogging the mailboxes of scientists all over the world, and finally the list admin who started this mess had to step in and shut down the mailing list. She sent a really snarky email too, even to people like me who had unsubscribed already (I unsubscribed, why am I getting more crap from you morons!) lambasting the sheep for sending stupid messages to the list that clearly were unproductive and not getting them unsubscribed. I don’t know why she’s getting all uppity: yes, the lusers were being moronic, but that’s what end users do, even scientists (especially old scientists). She’s the one that caused all the pain to begin with via the completely unsolicited mailing list. It’s like those telemarketers who call and then act all put out and snotty when you actually answer the phone, and you’re just like “hey bitch, you phoned me!”

So, Irene Karanasiou, for you, here are the rules:

  • Your first email to a mailing list informing people that they have been subscribed should be in the language you expect the list discussion to be conducted in. For safety, you should have unsubscribe options in English, encoded in standard Western/latin unicode at the bottom.
  • Your first email should include some sort of helpful introductory statement, indicating that you are a legit mailing list and not some spambot. Say who you are, spell out your cryptic acronyms, and above all else, say where it was you got the email address from (if the person ostensibly signed up themselves, say so, along with unsubscribe information in case they were added in error). Do not rely on a link to do this for you, especially if you haven’t actually put your website up yet. Doubly so if you have a “secure” website with your own non-standard security certificate.
  • You should have an email unsubscribe option, eg: unsubscribe_mailinglist@we.are.morons.gr, in addition to your web-based unsubscribe. In fact, the default should be that you need to reply/activate your subscription, otherwise you will not be added (i.e.: confirmed opt-in). Many mailing lists do that these days to prevent people from maliciously signing other people up for high-traffic lists.
  • Never, I repeat, never allow the default reply-to address to be the list itself. Make people manually type in the list address, with the reply-to as the author. Most of the time, people do not need to have their replies go to the group. This goes double — no make that one-hundred fold — for lists where signing up was not voluntary. You will always get some schmuck emailing the group at large to unsubscribe, especially if they never volunteered to be added.
  • And the last, great unwritten rule: never ever sign people up for an open discussion mailing list without their explicit consent. Ever! At most, send the unsolicited email saying that the list exists, invite them to join, then leave it at that!
  • TD Share Issue

    November 25th, 2008 by Potato

    Well, I own some TD, and it’s way down this week, and it’s probably going to get worse today. They’ve decided to have a share issue to top up their capital levels, which is not news that I wanted to hear. I honestly thought that they would be the one bank to side-step this mess and make it through with out a dilutive share offering… especially since they made a preferred offering early on in this mess.

    D’oh.

    Twilight Review

    November 24th, 2008 by Potato

    Well, we went to see the Twilight movie today, and I just recently finished the books, so I thought I’d do a small review of both at the same time. Consider this whole post to be full of spoilers.

    The Movie: The movie was quite faithful to the books. They added some parts to make the plot a little more logical (basically, the other vampires don’t suddenly show up out of nowhere, they have about 40 seconds of screen time before they meet Bella). However, because so much of the book took place inside Bella’s head, there’s a lot of narration, which is a little uncomfortable at times. Narration aside though, the movie is pretty light on exposition. There were a few points where I had to wonder if someone who hadn’t read the books could follow what was going on (for example, they cut right into the middle of a conversation between Bella and Edward, with Bella saying “so do you have to be dying to become a vampire?”). It’s not a hugely complicated plot, so I’m sure they could, and moreover, the books have sold so many copies that I don’t think that’s a particularly large audience anyway.

    They did a really good job of casting the main players, and moreover, the director got some really good performances out of these young actors. They were believable as kids without being terribly annoying to watch or bratty. Bella was almost exactly as I pictured her, and Charlie, Edward & Alice were also great (I loved her pitching style). Emmet, Rosalie, and Jasper weren’t as I pictured them though: Emmet is supposed to be supernaturally huge, and he’s not even American football player big; Rosalie is supposed to be this drop-dead gorgeous bombshell, but she just blended into the scenery next to Bella and Alice. Jasper though wasn’t even close to how I pictured him: he was a soldier before being changed, so I expected him to be older, with neater hair, and above all else, to be battle scarred. About the only thing he had right was the pained half-wild look in his eye. Esme could be cast by a robot (or equivalently, Keanu Reeves) for all the screen time she gets in the books and movie, so I suppose she was fine.

    While the performances of the actors were enjoyable to watch, some other aspects of the movie kept distracting me. The cinematography was very music-video-ish. They kept cutting to slightly different angles, or extreme closeups, or randomly throwing in shots of the grass or the trees or rapidly sped up cloud movements. There were a few spots where they played games with the focal depth that were quite neat — like when Mike is asking Bella out and he’s just a blur while we’re focused on Edward in the background — but other times I found the camera work to just be distracting. Some of the effects also seemed quite low-budget at times. I wasn’t terribly impressed with the vampire-in-the-sunlight sparkle, and Wayfare actually laughed out loud in the theatre when Carlisle first showed up: his white skin make-up looked borrowed from my Halloween supplies, it was just cheap and cheesy looking. Those quick cuts also made me think the movie was done on a low budget, as did Edward climbing the trees straight up without touching them. He’s strong and fast, so I of course expected him to either swing or jump from branch to branch, or to really dig his hands into the bark to claw his way up. I didn’t expect him to just float up while waving his hands in the general direction of the tree: it seemed like they just didn’t have the budget to do the branch-to-branch wire work, or to do the FX on the tree bark…

    All that aside, there was really only one part from the book that I missed, and that was the time Bella got to spend in the hotel with Alice and Jasper. In the movie it’s just: arrive at hotel. Make call. Go to trap. In the book they spend tense days in the hotel while Bella agonizes over Alice’s predictions and whether to call her mom or not. It seemed to work in terms of moving the plot along, but left out a big part of James’ tracking suspense. I noticed the absence of Carlisle’s backstory, and about how Edward fears for Bella’s soul — it weakened slightly the part where Edward decided to suck the venom out rather than let the change take her, but not by much. In fact, there’s no mention of religion at all in the movie, nor of the vampires’ pasts (save a three-second mention of Edward being turned in 1918 after nearly dying of Spanish flu).

    The books: The books are pure girl porn. They are heavy on Bella’s thoughts, and have a lot of great day-to-day inane chitchat in them. Stephanie Meyer is good at writing the dialog, so it works, but you definitely need to be warned about that before going in. It’s primarily a love story, with the whole suspenseful vampire thriller thing just sort of tacked on to the end and a few bits in the middle. I quite liked the first book, which suckered me into reading the rest.

    The rest… meh. The second and third ones practically held a little powerpoint presentation in the first chapter outlining the plot and the twists we could expect, and we just had to wait for Bella to catch up to the rest of the world. It was extremely painful to read, because from about the halfway point on I was basically screaming in my head at her to just figure it out already and move on to the second half of the plot because there’s a lot of book left! Of course, I kept expecting a second plot line to develop just based on the thickness of the books, but one never does. So it’s safe to say that they’re slow. Again, the day-to-day dialogue along the way is pretty good, but I found it harder to identify with the characters and their choices in the later books since I was yelling at them so much. This is compounded by the dark depression Bella throws herself into for most of the second book, which makes it less enjoyable to read. It was a pretty good portrayal of a depressed teen, but that’s something I can do without reading too much on, especially since it’s all over this guy that left her that she only knew for like 6 months (yeah, they went through a lot, and he’s Edward and perfect… but she’s a kid, she should heal faster than that).

    The fourth book redeems itself a bit in the plot depth department, but just gets kind of weird, so I’d have to say read the first one, and just leave it there.

    The Night Shift

    November 21st, 2008 by Potato

    I do all of my scanning at night, largely because patients with an actual medical need get priority on the MRI, and nights are the only slack times they have. I lean a little towards the nocturnal to begin with, but now I don’t get home until 4 am (or 8 am if I manage to fill all my slots), so I’m completely nocturnal. I wasn’t minding too much through the summer, because when I’d finally wake up around 3 or 4 in the afternoon, I’d still have a nice amount of daylight left. But now I wake up and it’s dark. I get like half an hour of daylight, and it’s a dreary rainy cloudy sort of daylight at that. I routinely sleep through so much of the day, and stay inside for the majority of the remainder, so I never thought I’d say this: but I miss the sun.

    Things are not helped by the fact that everyone online is going to bed so early these days. 5 years ago I could pretty reliably find someone online to chat or play WarCraft III with until at least 1 am, but now my contact list clears out by 10. Stupid grown-up life and real jobs… I need to make some Japanese friends.

    In Praise of Small Victories

    November 18th, 2008 by Potato

    I thought I’d take a moment to reflect and praise small victories. Often we take our small victories for granted, and only celebrate the big ones… but when things go poorly for a while, it’s important to step back and look at what is working.

    I placed a small bet on the recent federal election in the UBC election market (it wasn’t gambling — it was supporting important social science research!) and I won 53 cents! The cheque arrived today! I bet on a liberal minority (d’oh!) with an even larger hedge on a minority of some sort (woo-hoo!) and a small bet against the Greens (sorry Liz… but it’s not like betting against the Greens had any decent odds anyway). So, hey, 53 cents. That’s outperforming my stock portfolio! I could buy 62% of a donut…

    …but I won’t because I’m losing weight! I haven’t met my weight-loss goal for any month except May and June, but at least it’s going down, and I’m getting in much better shape even if I’m not actually any smaller.

    So it’s NaNoWriMo — National Novel Writing Month — also known as “November”. I am not attempting to write a novel this year, just like I haven’t any other year, because that is just crazy balls. I am working on a pair of short stories that I’ve had outlines on for a while now, but I’m still not what one might call “done”. In fact, I’ve run right back into a fierce wall of writer’s block. However, in my procrastinating I’ve written over 4000 words for the blog in the two days I took off to write, so I’m easily meeting my self-imposed word count quota for the day. At least my typing skills are intact. I’ve also been catching up on my correspondence, writing to all kinds of people I haven’t talked to in a far too long, and finished my ethics revision (which is long overdue now, but I’m still counting it in the win column, at least until/if it gets rejected).

    I got my camera back from Black’s, and they only charged me $15 to fix it, thanks to the extended warranty that came free with it when my parents bought it (they never knowingly purchase extended warranties). It was full of pictures of the pretty cat (what else?):

    Prettiest cat in the world, on the speaker

    One advantage to all the night scans is that the cat is very happy to see me awake at 5am every day. While it has been very difficult to find volunteers for the late nights, things are chugging along: I hit the halfway point today! Yes, I’m 3/4 of the way through my MRI time availability, so I should be 3/4 done… but let’s not focus on that. Small victories, and halfway is halfway!

    “You made me smile!…you really made my day.”

    Yes, mission accomplished: making the world a happier place one small smile at a time, one day at a time (which is generally how days come, unless you’re on the night shift when they come in two half days at a time — you have no idea how confusing it is to talk to people about what happened “last night” when that’s still “today” to me). Now some linkage to what made me laugh my ass off today:

    The Onion Video on whether Halloween has become too commercialized, and what happens when a cat spends too much time watching a hen lay eggs from Cute Overload. Oh, and the trailer for the Star Trek movie is up. It doesn’t really fit with the other two links, but… Byah! It looks pretty good, except for the part where li’l Kirk is driving a car off a cliff. I hope they make that make sense in the movie, I really do. Of course, one day George Lucas will die, and Star Wars can be relaunched